Frequently Asked Questions
To help you decide whether our Walkin' Wheels® is the right solution for you,
we have compiled a list of 'Frequently Asked Questions'.
Please don't hesitate to contact us if you have a question or concern not
covered on this page or elsewhere on our website.
How long should my pet wear the Walkin’ Splint?
Splints are not designed to be left on your pet for a long period of time. Introduce your pet to the splint by slowly fitting the splint onto your pet. Do this for the first handful of times that your pet has to wear the splint. Have your pet wear the splint for two hours on, followed by two hours off. When your pet is resting or relaxed for a long period of time, keep the splint off. Always remove the splint overnight. Please see USAGE tab for more information.
How do I use a dog splint?
Injuries to the lower limb of small animals often need to be splinted or braced. Please see your veterinarian to determine whether this is the best treatment for your pet. These splints can be used on the lower leg for stability and support and are available in a full range of sizes and shapes to accommodate the rear legs comfortably. Your pet should always be supervised when using the splint.
Where do I put the splint?
Walkin’ Rear Splints are placed on the back of the leg and held in place by padded touch-fastener closures straps. They extend about halfway up the leg. The bottom of the splint extends completely under the paw to provide weight-bearing support. This is ideal for fractures, knuckling, and other ailments.
What are the splints made of?
Splints are made of hard plastic with a soft foam lining and a non-skid pad on the bottom. The non-skid pad will not work well on some slippery surfaces. Before using the splint, test it on the surface to make sure it will grip adequately.
How will I know if the splint fits well and how long to wear it?
Splints should be used only when recommended by a pet care professional who will determine whether the splint is appropriate, how long it should be worn, and what problems might occur that would indicate that use of the splint should be discontinued. These include chafing, muscle atrophy, or extreme distress of the animal.
How should I start using it on my pet?
Occasionally, animals resist having the splint put on and may try to escape. An animal with a splint halfway on can injure himself or herself. Put the splint on in an enclosed area, and secure the pet with a leash or other restraint. As you start to put on the splint, reward the pet with special treats. Start with two to three minute sessions, and increase the time as your pet gets used to the splint. Please see USAGE tab for more information.
How do I put the splint on?
Putting a sock on the leg before applying the splint is sometimes more comfortable for the dog. Rear splints should be applied on a standing animal. Starting at the bottom, place the foot flat in the bottom of the splint. Make sure that the toes do not extend over the bottom edge. Snug the bottom strap first. Check for a snug fit after the animal has taken a few steps.
Can my dog sit and lay down with a splint on?
Yes, your pet can sit and lay down with our splints.
My dog has a rear limb knee problem (ACL or Patella). Will a splint work for my dog?
No, splints will support the lower limb for the animal but will not go high enough to support the knee on the dog.
My dog seems to fall in-between size in your charts, should I order the larger size?
Splints are a standard size splint and will not conform to every contour of the animal’s limb. If the measurement is not right on, try using the weight information on the sizing chart.
Does the splint have any tread or soling on the bottom so the dog will not slip?
Yes, the splints have a non-skid surface on the sole
Do the splints have any padding inside and can it be cleaned?
Yes, the splints are fully lined with closed cell foam that can be washed.
When should my dog use the dog splint?
This device is often recommended by veterinarians for temporary use after injury or during recuperation.
Can my dog wear the splint 24 hours a day?
No. Splints should not be left on the animal for long periods of time. Never leave the animal unsupervised with the splint on. Introduce the splint slowly when fitting for the first several times, 2 hours on 2 hours off. Remove the splint at night when animal is quiet.
When should my dog use the wrist wrap or hock holder?
The wrist wrap is to stabilize your dog’s forearm bones and lends support to the muscles and tendons of the wrist and legs. The hock holder is designed to fit the natural angel of the hock to prevent it from hyper extending.
What is the difference between Walkin’ Support Sling & Walkin’ Lift Rear Harness?
Walkin’ Support Sling is mainly protect your back from injury, helps prevent injury to dogs with overall leg weakness and lift or assist large dog. But Walkin’ Lift Rear Harness is used to support your dog’s hindquarters. It is compatible with Walkin’ Wheels Wheelchair, and can be used instead of leg ring.
Shipping & Delivery
How can I get my product?
You can arrange self-pick-up at our office or delivery service. Please advise your delivery address to check if there is any additional shipping charge.
Which areas do you included on your free domestic delivery?
Free domestic shipping areas including Hong Kong Island, Kowloon, New Territories (Remote area and Outlying Islands are excluded.
How long does it take for domestic delivery?
Once you’ve placed an order & receipt of payment, you will receive the goods about 2 working days depending the location.
Monday – Saturday
9AM – 6PM
Do you provide any delivery service to other cities outside HK?
Yes, we have delivery service for Mainland China, Taiwan & Macau. Please check with us about the delivery cost and time. Welcome any enquires from other Asia cities.